Key Responsibilities:
- Handle inbound and outbound customer calls regarding sales and service inquiries.
- Maintain strong relationships with existing and potential customers.
- Follow up with customers for feedback.
- Maintain and update customer databases and CRM systems.
- Address customer complaints and ensure timely resolution.
- Support the sales team in lead generation and conversion.
Requirements:
- Bachelor's degree or equivalent qualification.
- 0 –3 years of experience in customer service, customer relations, or a similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Good problem-solving and conflict-resolution skills.
- Proficiency in MS Office.
Pay: Up to ₹12,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
Work Location: In person
