This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development. It requires a highly motivated and target-driven individual with a strong understanding of the channels model and geography of the said area within the logistics and courier industry.
S.No
Key Result Areas (KRAs)
Key Performance Indicators (KPIs)
1
Growth in Area Revenues
% achievement of product-wise and channel-wise revenue targets
Achievement of yield targets (Yield per piece) for all products
2
Drive Market Growth
% increase in revenues from key industry segments (e.g., Automotive, Life Sciences, etc.) and key accounts
3
Enhance Revenues via Channel Partners
Revenue targets achieved through RSPs and other channel partners
3
Ensure Timely Collections
Achievement of Logic Remittance targets
Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets)
4
Drive Sales Capability, Productivity, and Process Adherence
Achievement of Sales KPIs and compliance with SOPs
5
New ESA Development
Successful onboarding of new channel partners in the Area
6
Foster a Performance-Driven Culture
Timely adherence to Performance Management System guidelines
7
Drive Employee Morale and Engagement
Employee retention and engagement metrics