Key Responsibilities
Operations
Ensure Operations responsibilities are completed.
Monitoring
Ensure Monitoring responsibilities are completed.
Reporting
Ensure Reporting responsibilities are completed.
Maintenance
Ensure Maintenance responsibilities are completed.
Customer Service
Manage lobby and queues to ensure smooth operations.
Deliver quality customer service and escalate irate customers.
Resolve complaints within stipulated TATs and ensure customer communication.
Collect and act on customer feedback for service improvement.
Pay: ₹18,000.00 - ₹22,500.00 per month
Work Location: In person