Job Title: Customer Support Executive – Non-Voice Process
Job Location: Kolkata
Experience: Fresher / Entry Level
Qualification: Any Graduate / Undergraduate
Work Type: Full-Time
Work Schedule: 5 Days Working
Shift: Rotational Shifts
Key Responsibilities
- Handle customer queries and requests through non-voice channels such as email, chat, or internal support platforms.
- Provide accurate and timely solutions to customer concerns.
- Maintain proper records of customer interactions and updates.
- Follow company processes and guidelines while handling customer requests.
- Coordinate with internal teams when required to resolve customer issues.
- Ensure a positive customer experience through professional and effective communication.
Eligibility
- Freshers and entry-level candidates are welcome to apply.
- Any Graduate or Undergraduate can apply.
- Good written communication skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work in rotational shifts.
- Candidates should be willing to work from the Kolkata location.
Benefits & Compensation
- Salary: ₹15,000/- per month (in-hand)
- Travel Allowance: ₹1,400/- per month
- Working Days: 5 Days a Week
- Rotational Shifts
- Cab Facility Available
Interested candidates are encouraged to apply and start their career in a growing customer support environment
Pay: ₹12,000.00 - ₹14,000.00 per month
Work Location: In person
