involves providing excellent customer service by greeting guests, presenting menus, taking orders, serving food and drinks, handling payments, and ensuring satisfaction, all while maintaining a clean dining area and coordinating with kitchen staff for a smooth dining experience. Key duties include detailed menu knowledge, accurate order processing (often via POS systems), proactive guest attention, and efficient problem-solving for any issues that arise, following all health and safety guidelines. Key Responsibilities:
- Guest Interaction: Greet guests warmly, escort them to tables, present menus, and explain daily specials or menu items.
- Order Management: Take accurate food and beverage orders, relay them to kitchen/bar, and ensure correct delivery.
- Service & Satisfaction: Serve orders promptly, check in with diners after courses, refill drinks, and address concerns to ensure a positive experience.
- Table & Area Maintenance: Keep dining areas clean, set tables, and clear dirty dishes efficiently.
- Payment Processing: Handle customer payments and process transactions accurately.
- Team Collaboration: Work closely with kitchen and bar staff to coordinate service and maintain standards.
- Food Safety: Follow all health and hygiene regulations.
Essential Skills & Qualifications:
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Attention to detail and good organizational skills.
- Stamina to stand and walk for long periods.
- Positive attitude and problem-solving abilities
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹16,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid time off
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person
