- Handle customer inquiries via phone, email, chat, or in-person
- Provide accurate information about products or services
- Resolve customer complaints in a timely and professional manner
- Process orders, returns, and customer requests
- Maintain records of customer interactions in the system
- Follow up with customers to ensure issue resolution and satisfaction
- Escalate complex issues to higher management when required
- Coordinate with internal departments (sales, logistics, service team)
- Build and maintain strong customer relationships
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Education:
Experience:
- Business development: 3 years (Required)
- Lead generation: 2 years (Required)
- total work: 3 years (Required)
- Sales: 2 years (Required)
Language:
Work Location: In person
