1. Sales & Revenue Management
- Set and achieve monthly/annual branch sales targets for vehicles, accessories, and spare parts.
- Drive loan disbursements and build partnerships with financiers to assist customers with vehicle financing.
- Track market trends, analyze competitor activity, and execute strategies to expand local market share. BeBee +4
2. Service & Workshop Operations
- Oversee the service department to ensure quality vehicle maintenance, timely servicing, and high First-Time-Right (FTR) scores.
- Ensure strict quality checks—such as Pre-Delivery Inspections (PDI)—are conducted before handing over vehicles to customers.
- Manage spare parts inventory to prevent stockouts and coordinate with manufacturers for smooth supply chain operations. Indeed +2
3. Customer Experience & Retention
- Monitor customer satisfaction (CSAT) scores, address customer grievances, and ensure swift resolutions.
- Implement loyalty programs, routine service follow-ups, and customer feedback mechanisms.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
