Job Summary
We are seeking a motivated and results-driven Sales Team Leader to lead, coach, and manage a team of sales representatives. The ideal candidate will be responsible for achieving sales targets, driving team performance, developing sales strategies, and ensuring excellent customer service while contributing to business growth.
Key Responsibilities
- Lead, motivate, and supervise the sales team to achieve monthly, quarterly, and annual sales targets.
- Develop and implement effective sales strategies to increase revenue and market share.
- Assign sales targets and monitor individual and team performance.
- Recruit, train, mentor, and evaluate sales team members.
- Conduct regular team meetings, performance reviews, and coaching sessions.
- Build and maintain strong relationships with key customers and clients.
- Identify new business opportunities and expand the customer base.
- Prepare sales forecasts, reports, and performance analyses for management.
- Resolve customer concerns and support the team in closing high-value deals.
- Collaborate with the marketing and customer service teams to improve customer satisfaction.
- Stay informed about industry trends, competitors, and market conditions.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- 3–5 years of sales experience, with at least 1–2 years in a leadership or supervisory role.
- Proven track record of achieving or exceeding sales targets.
- Strong understanding of sales processes and customer relationship management.
Required Skills
- Sales leadership and team management
- Sales planning and strategy
- Target achievement and performance management
- Negotiation and closing skills
- Customer relationship management (CRM)
- Communication and interpersonal skills
- Coaching and mentoring
- Problem-solving and decision-making
- Time management and organization
- Analytical and reporting skills
Key Performance Indicators (KPIs)
- Team sales revenue
- Sales target achievement (%)
- New customer acquisition
- Customer retention rate
- Conversion rate
- Average deal size
- Sales pipeline growth
- Team productivity and performance
- Customer satisfaction (CSAT)
- Employee retention and team development
Pay: ₹18,000.00 - ₹21,000.00 per month
Benefits:
Ability to commute/relocate:
- Guduvanchery Lake, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Team Leader: 1 year (Preferred)
- Sales: 1 year (Preferred)
Work Location: In person