Role & responsibilities
1. Calls To attend Service follow up calls.
2. Complaint Record – To take print out of Complaint Records and hand over to Branch Service Head.
3. Work Order - To prepare Work Order, taking print outs and hand over to Branch Service Head.
4. Work Order Estimation - To inform customer on service estimation, delivery charges etc. and get approval from customer.
5. Work Order Collection – To collect the service charges & Spare charges from walk in customers (Work Order) and write in Work Order Cash Note Book and hand over the cash to Brach Commercial Dept.
6. Work Order Closing – Updation of Work Order after work completion.
7. Service Bill-cum-Delivery Challan – Sales Order Entry in SAP and follow up with Branch Commercial Dept for Service Bill-cum-Delivery Challan (service, spare parts sales and replacements).
8. Work Order Call updation – To update work done details for work order 100%.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
