Role description
Job Description – System Analyst (API & Integrations)Job Title
System Analyst – API & Integrations
Experience
4–12+ years of overall IT experience with a strong focus on System Analysis, API-based Integrations, and Enterprise Application Delivery.
Role Summary
We are seeking an experienced System Analyst with strong API and integration knowledge to act as a bridge between business stakeholders, product teams, architects, and development teams.
The ideal candidate should possess strong analytical skills, hands-on experience with RESTful APIs, and the ability to translate complex business requirements into clear, actionable system and technical specifications.
Key Responsibilities
Engage with business stakeholders, product owners, and SMEs to gather, analyze, and validate business requirements.
Translate business needs into:
Perform gap analysis between current-state and target-state systems.
Recommend scalable and efficient technical solutions.
Analyze, define, and document RESTful API requirements, including:
Request/Response Models
Input Validations
Error Handling
Performance Expectations
Support API design reviews while ensuring alignment with enterprise architecture standards.
Assess upstream and downstream system impacts resulting from API and integration changes.
Collaborate with Solution Architects and Development teams on:
Act as the primary liaison between:
Business Teams
Development Teams
QA Teams
Architecture Teams
Ensure requirement clarity, completeness, and traceability throughout the project lifecycle.
Support:
Clarify functional issues during development and testing phases and drive timely resolution.
Participate in Agile ceremonies, including:
Backlog Grooming
Sprint Planning
Sprint Reviews
Serve as the senior functional authority for requirement-related discussions.
Create and maintain:
System Design Documents
Interface Specifications
Data Flow Diagrams
Process Flow Documents
Maintain end-to-end requirements traceability from business needs through development and testing.
Support compliance, governance, and audit activities where applicable.
Required Technical Skills
RESTful APIs
JSON
HTTP/HTTPS
API Contracts
API Integration Analysis
RDBMS
NoSQL Databases
Data Modeling
Behavioral & Professional Skills
Excellent communication and stakeholder management skills.
Strong analytical and problem-solving abilities.
Ability to work independently with minimal supervision.
Proactive in identifying requirement gaps, risks, and solution opportunities.
Strong documentation, presentation, and facilitation skills.
Skills
Contract Testing, Data Modeling, Integration Testing, Agile, Business Analysis, Microservices, NoSQL, HTTP, Requirements Gathering, Scrum, SQL
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
