Job Description: QA Testing Senior Analyst
--A Aditya Sharma Sharat M Palayil
Position Overview
The QA Testing Senior Analyst will support engineering teams in ensuring theperformance, reliability, and resiliency of critical applications and services. This role focuses onhands-on performance testing execution, analysis, and reporting, working closely with developers, architects, and QA teams in an agile environment.
The role will contribute to testing some of the organization’s most criticalaccess-to-care and enterprise applications, with specific emphasis onperformance testing and emerging AI-enabled testing practices.
Key Responsibilities
- Participate in thedesign, scheduling, and execution of performance testing activities includingload, stress, volume, and scalability testing
- Assist indefining performance testing objectives, scope, and success criteria
- Create and executeperformance test plans and strategies under guidance from senior QA or engineering leads
- Develop, maintain, and executeNeoLoad test scripts and scenarios
- Prepare and managetest data required for performance testing
- Configure and validateperformance test environments in collaboration with DevOps and engineering teams
- Execute performance tests and ensureconsistent monitoring and metrics collection
- Analyze test results to identifyperformance bottlenecks, risks, and trends
- Prepare clear and conciseperformance test reports and share findings with stakeholders
- Collaborate with development, QA, DevOps, and product teams tosupport defect resolution and performance tuning
- Supportcontinuous improvement initiatives by analyzing recurring issues and recommending practical improvements
- Participate inagile ceremonies such as sprint planning, stand-ups, retrospectives, and design discussions
- Monitor the performance ofexisting internal systems and applications as required
Required Skills Qualifications
- 5–7 years of experience in software testing with a strong focus onperformance and non-functional testing
- Hands-on experience withNeoLoad for performance testing (test design, execution, and analysis)
- Experience working withperformance test scripts and scenarios in real-world applications
- Basic hands-on experience withAI-enabled testing tools or concepts, such as:
- AI-assisted test optimization, anomaly detection, or result analysis
- Using AI features within testing tools or applying ML-based insights to testing outcomes
- Basic knowledge ofJava or similar object-oriented programming languages
- Solid understanding ofobject-oriented programming concepts
- Good understanding ofREST API concepts, including request/response validation
- Experience identifying performance issues related toAPI, application, or infrastructure layers
- Familiarity withAgile / Scrum methodologies and enterprise SDLC processes
- Exposure tocloud platforms such asAWS and/or OpenShift is desirable
- Proficient inMicrosoft Office (Excel, Word, PowerPoint) for reporting and analysis
- Strong analytical and problem-solving skills
- Ability to workindependently as well as collaboratively within cross-functional teams
- Comfortable working in afast-paced, delivery-focused environment
Nice to Have
- Exposure to performance testing incloud-native or microservices-based architectures
- Awareness of monitoring and APM tools (e.g., basic metrics, dashboards, alerts)
- Experience working onhealthcare, insurance, or highly regulated systems (optional)
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
