Role: Operational backbone of the sales department. Support Core Sales team in all aspects of sales so that senior team can focus on closing deals by handling administrative tasks, processing orders, managing customer inquiries, website management, procurement support, tender bidding support and generating sales reports.
Key Responsibilities
· Order Management: Process sales orders, track shipments, and ensure prompt and accurate delivery.
· Quotation & Proposal Generation: Assist in creating and preparing commercial offers, price lists, and proposals for clients.
· Customer Relations: Handle inbound inquiries, resolve complaints, and maintain active communication with clients.
· CRM & Data Maintenance: Update and maintain accurate records of customer interactions, transactions, and account details in SAP based systems.
· Reporting & Analysis: Prepare daily/weekly MIS reports, sales tracking documents, and sales performance analysis using Microsoft Excel.
· Internal Coordination: Collaborate with technical, procurement, and logistics teams to meet client requirements.
· Sales Support: Schedule meetings, manage calendars, and arrange travel for the sales team.
Essential Qualifications
· Education: Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent experience).
· Experience: 2 – 3 years of experience in sales support, inside sales, or customer service.
· Technical Skills: Proficiency in MS Office (especially Excel, Word and PowerPoint) and experience using CRM software.
· Soft Skills: Excellent verbal and written communication, strong organizational abilities, and a problem-solving mind-set.
Why this role matters
A strong sales support function directly impacts revenue targets by bridging the gap between sales, operations, and the customer. Person would ensure that the sales pipeline flows smoothly and that customer expectations are consistently met
Work Days General: Monday to Friday (9.30-5.30) and two Saturdays in a month off.
Position Reporting to: Manager Sales (Directly) and Indirectly (Director)
Work Location: Colaba
Joining: Immediate
CTC : Up to 40 k per month
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
