Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Master Data Governance MDG Tool
Good to have skills : NA
Minimum
15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams to troubleshoot and enhance system performance, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system logs, and implement solutions that contribute to the overall functionality and reliability of the applications in use. Your role will be pivotal in maintaining the integrity of business processes and supporting the needs of users across the organization.
Roles & Responsibilities:
- Expected to be a Subject Matter Expert with deep knowledge and experience.
- Should have influencing and advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate training sessions and knowledge sharing among team members to enhance overall team capabilities.
- Monitor system performance and proactively identify areas for improvement to optimize application efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Master Data Governance MDG Tool.
- Strong analytical skills to assess complex issues and develop effective solutions.
- Experience with system integration and data management processes.
- Familiarity with troubleshooting methodologies and tools to diagnose application issues.
- Ability to communicate technical information clearly to non-technical stakeholders.
Additional Information:
- The candidate should have minimum 15 years of experience in SAP Master Data Governance MDG Tool.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
