Job Title: Community Manager
Location: Mohali (Work From Office)
Experience: 1 – 2 Years
Job Summary
ASB Academy is seeking a dynamic and people-focused Community Manager to build and manage an engaging student and learner community. The candidate will be responsible for driving interactions, handling queries, planning engagement activities, and ensuring a positive community experience.
Key Responsibilities
- Manage and moderate student communities on WhatsApp, Telegram, LinkedIn, and other platforms
- Respond to messages, comments, and queries in a timely and professional manner
- Onboard new students into the community and guide them throughout their journey
- Plan and execute engagement activities such as webinars, live sessions, events, and discussions
- Share announcements, updates, success stories, and promotional content
- Collect community feedback and share insights with internal teams
- Coordinate with marketing, training, and placement teams for regular updates
- Monitor engagement and prepare performance reports
Required Skills
- Excellent verbal and written communication skills
- Strong interpersonal and relationship-building skills
- Social media and online community management
- Basic content writing ability
- Good organizational and multitasking skills
- Problem-solving approach
Qualifications
- Bachelor’s degree in Marketing, Business, Communications, or related field
- Experience in EdTech / Education industry will be an added advantage
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
