Job Description – Operational Executive
Key Responsibilities:
* Monitor and manage daily operational activities across branches.
* Perform accurate data entry and maintain operational records.
* Assign therapists to patients as per requirements and availability.
* Handle and coordinate new patient leads.
* Track and review daily activities and operational performance.
* Support therapists and resolve operational queries on a timely basis.
* Coordinate with internal teams to ensure smooth workflow.
* Conduct follow-up calls for patient feedback and payment collection.
* Maintain proper documentation and reports related to operations.
* Ensure efficient communication between patients, therapists, and management.
Required Skills & Qualifications:
- Minimum 1–3 years of experience in clinic administration, billing, or healthcare operations.
- Basic understanding of invoices, payment follow-ups, and Mediclaim processing.
- Strong communication skills in English, Hindi and Gujarati.
- Comfortable with MS Office (Excel, Word) or clinic software.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person