Reward360 Global Services Pvt Ltd is India's premier Customer Engagement Solutions Company. Headquartered in Bangalore, with offices in Dubai and Singapore, R360 builds loyalty and customer engagement solutions that help leading brands deliver seamless rewards and experiences to their customers.
Our platforms bring together rewards, products, offers, and partner ecosystems at scale, where accurate product information and smooth operations are critical to the customer experience.
As a Catalog Management Intern, you will support the day-to-day operations of R360's rewards catalog. You will work closely with the Operations, Category, Technology, Finance, and Vendor teams to ensure that product information is accurate, up to date, and available across our platforms.
This role is ideal for someone who is detail-oriented, comfortable working with data and Excel, and interested in e-commerce, operations, and product management.
-
Assist in creating, updating, and maintaining product catalogs across multiple platforms and portals.
-
Support product onboarding by updating product names, descriptions, images, specifications, categories, and other product attributes.
-
Ensure product information is accurate, complete, and consistent.
-
Perform regular checks on catalog data and identify missing or incorrect information.
-
Support bulk product uploads and updates as required.
-
Assist with product price and MRP updates.
-
Support SKU activation and deactivation activities.
-
Maintain product and pricing trackers and ensure changes are updated within timelines.
-
Support product lifecycle activities, including discontinued or End-of-Life (EOL) products.
-
Perform basic quality checks before products go live.
-
Identify discrepancies in product information and coordinate with relevant teams for corrections.
-
Assist in maintaining accurate product codes, categories, and mappings.
-
Follow internal catalog and data-quality processes.
-
Coordinate with internal teams such as Category, Operations, Technology, Finance, and Vendor Management.
-
Follow up with vendors and partners for missing or updated product information.
-
Track operational requests and ensure they are closed within the required timelines.
-
Maintain trackers and documentation for ongoing catalog activities.
-
Prepare basic MIS reports and Excel trackers.
-
Use Excel to analyse and validate catalog data.
-
Identify repetitive or manual processes and suggest ways to improve them.
-
Support testing and validation of catalog-related system changes and new features.
-
0–1 years of experience, including internships, academic projects, or relevant coursework.
-
Strong working knowledge of Microsoft Excel.
-
Familiarity with Pivot Tables, VLOOKUP/XLOOKUP, filters, sorting, and basic data validation.
-
Good attention to detail and accuracy when working with large amounts of data.
-
Basic understanding of e-commerce, product catalogs, or online marketplaces is a plus.
-
Good analytical and problem-solving skills.
-
Strong communication and coordination skills.
-
Ability to manage multiple tasks and follow timelines.
-
Willingness to learn and work with new tools and systems.
-
Internship or project experience in e-commerce, operations, catalog management, data management, or business operations.
-
Exposure to ERP systems, catalog management platforms, or bulk data uploads.
-
Basic understanding of pricing, MRP, inventory, HSN codes, or GST.
-
Familiarity with dashboards, MIS reporting, or data-cleaning activities.
-
Interest in automation and improving operational processes.
-
Attention to detail: You catch errors before they become problems.
-
Ownership: You take responsibility for your tasks and follow them through to completion.
-
Data mindset: You are comfortable working with Excel, numbers, and large datasets.
-
Curiosity: You ask questions and actively learn how systems and processes work.
-
Communication: You communicate clearly and follow up effectively with different stakeholders.
-
Reliability: You can manage routine operational work consistently while meeting deadlines.
-
Get hands-on experience working with a large-scale rewards and customer engagement platform.
-
Learn how product catalogs, pricing, data, and partner operations work in a real business environment.
-
Work closely with multiple teams including Operations, Category, Technology, Finance, and Vendors.
-
Build practical skills in Excel, data management, e-commerce operations, reporting, and process improvement.
-
Opportunity to contribute to live business processes rather than working only on theoretical projects.
