Front Office Executive
Company: AEC Studies Private Limited
Position: Front Office Executive
Location: Kochi – On-site
Salary: ₹12000 to 15,000 per month
Working Hours: 9:30 AM to 5:30 PM
Working Days: Monday to Saturday
Vacancy: 01
Job Summary
AEC Studies Private Limited is looking for a professional, responsible, and well-organized Front Office Executive and Admin to manage front-office activities, handle enquiries and communications, maintain records, and provide administrative support to the team.
The candidate should have good communication skills, basic computer proficiency, and strong record-keeping and follow-up abilities.
Key Responsibilities
- Manage day-to-day front-office activities and attend to visitors and enquiries professionally.
- Handle incoming calls, WhatsApp messages, emails, and other communications.
- Make outgoing calls to students, parents, clients, partners, and other contacts as required.
- Maintain proper records of all calls, enquiries, follow-ups, and communications.
- Maintain and update records using Google Sheets and Microsoft Excel.
- Prepare letters, reports, documents, and correspondence using Microsoft Word.
- Maintain student enquiry and follow-up records accurately.
- Coordinate with counsellors and other departments regarding student enquiries and appointments.
- Follow up on enquiries and ensure that all relevant information is properly recorded.
- Prepare daily/weekly reports as required by management.
- Handle basic administrative and documentation tasks.
- Ensure all records and communications are organized, updated, and easily accessible.
Required Skills
- Excellent Malayalam and English communication skills.
- Good telephone etiquette and confidence in making calls.
- Ability to communicate professionally with students, parents, and clients.
- Working knowledge of:
- Google Sheets
- Microsoft Excel
- Microsoft Word
- Email and basic internet applications
- Good documentation and record-keeping skills.
- Strong follow-up and coordination skills.
- Ability to maintain accurate communication records.
- Good organizational and multitasking abilities.
- Responsible, punctual, and professional attitude.
Preferred Experience
Previous experience in a front-office, customer service, education consultancy, administrative, or similar role will be an advantage. Freshers with excellent communication and computer skills may also be considered.
Salary: ₹12000 to 15,000/month
Location: Kochi – On-site
Working Hours: 9:30 AM – 5:30 PM
Working Days: Monday – Saturday
Vacancy: 01
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
