Job Summary
We are seeking a professional and customer-focused Receptionist with 2+ years of experience and a background in Hotel Management. The ideal candidate will be responsible for managing front desk operations, welcoming visitors, handling inquiries, and providing administrative support while ensuring a positive experience for guests and clients.
Key Responsibilities
· Welcome and assist visitors, guests, and clients in a professional manner.
· Manage incoming calls, emails, and correspondence, directing them to the appropriate departments.
· Maintain visitor records and coordinate visitor access procedures.
· Schedule and manage appointments, meetings, and conference room bookings.
· Handle customer inquiries and resolve concerns promptly and professionally.
· Maintain the reception area to ensure a clean, organized, and welcoming environment.
· Support administrative tasks such as data entry, filing, document management, and office coordination.
· Coordinate with internal teams to ensure smooth communication and operations.
· Assist in organizing company events, meetings, and hospitality arrangements when required.
Requirements
· Bachelor's degree, Diploma, or certification in Hotel Management, Hospitality Management, or a related field.
· Minimum 2 years of experience as a Receptionist, Front Office Executive, Guest Relations Executive, or similar role.
· Proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).
· Strong verbal and written communication skills.
· Ability to handle multiple tasks and prioritize effectively.
· Professional appearance and customer-oriented approach.
Skills
· Excellent communication and interpersonal skills.
· Strong customer service and hospitality mindset.
· Telephone and email etiquette.
· Time management and organizational skills.
· Problem-solving and conflict-resolution abilities.
· Attention to detail and accuracy.
· Ability to work independently and as part of a team.
· Professional and positive attitude.
Pay: ₹9,847.72 - ₹15,000.00 per month
Ability to commute/relocate:
- Kothrud, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Language:
Work Location: In person
