DataXus - New York based BPO primarily focused on travel industry is looking for a detail-driven Document & Reservation Specialist – Luxury Travel to support high-end, customized travel experiences. This role is responsible for managing client documentation, reservations, and confirmations with precision, discretion, and a strong service mindset.
Key Responsibilities
- Prepare, review, and manage all travel-related documents, ensuring accuracy and completeness
- Handle client reservations for accommodations, experiences, transfers, tours, and dining arrangements
- Coordinate logistics to ensure seamless travel execution
- Process payments securely and in accordance with company standards
- Issue timely and accurate booking confirmations and travel documents
- Maintain organized digital records while ensuring confidentiality of client information
- Coordinate with internal teams and external partners to ensure all documentation and reservations are aligned
Candidate Requirements
- Excellent English communication skills, both written and verbal
- Bachelor’s degree required (Tourism or Hospitality preferred)
- Minimum of 2 years of experience in travel operations, reservations, or documentation
- Exceptional attention to detail and organizational skills
- Ability to manage multiple bookings and deadlines in a fast-paced, service-oriented environment
Job Type: Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
