Job Title: Store Manager – FASHOR
Location: T.Nagar, Chennai
Job Type: Full-Time
Job Summary
We are looking for an experienced and results-driven Store Manager to oversee the daily
operations of our women’s apparel store. As a Store Manager, you will play a critical role
in delivering exceptional customer experiences, achieving sales goals, and ensuring a
positive, productive store environment. The ideal candidate is passionate about
fashion, has strong leadership skills, and is committed to fostering a culture of
excellence.
Key Responsibilities
Sales & Customer Service
- Drive and maximize store sales and profitability to meet and exceed targets.
- Deliver exceptional customer service, ensuring that every shopper leaves
satisfied.
- Maintain up-to-date knowledge of the brand’s products, fashion trends, and
customer preferences.
Leadership & Team Management
- Recruit, train, and develop a high-performing, customer-focused team.
- Schedule and manage staff to optimize store productivity.
- Conduct regular team meetings and performance evaluations to provide
feedback and ensure continuous improvement.
Store Operations
- Oversee daily store operations, including opening/closing, visual merchandising,
and inventory management.
- Ensure all operational policies, procedures, and safety standards are met.
- Maintain a clean, organized, and inviting store environment that aligns with the
brand’s aesthetic.
Visual Merchandising
- Implement and maintain brand visual standards, ensuring that products are
displayed attractively.
- Collaborate with the merchandising team to create seasonal and promotional
displays.
- Monitor and replenish stock levels to ensure product availability.
Financial & Inventory Management
- Manage cash handling, banking, and related financial procedures with accuracy.
- Conduct regular inventory counts and manage loss prevention initiatives.
- Analyze sales reports and make data-driven decisions to drive business
performance.
Customer Relationship Management
- Build strong relationships with customers, cultivating brand loyalty and
encouraging repeat visits.
- Handle customer feedback, complaints, and returns professionally to ensure
customer satisfaction.
Brand Ambassador
- Act as an ambassador for the brand, upholding its values and aesthetic.
- Engage with the local community and identify partnership opportunities to drive
brand awareness and growth.
Skills
- Experience: Minimum 1-4 years of retail management experience, preferably in
women’s apparel or fashion retail.
- Education: Bachelor’s degree in Business, Retail Management, or related field
(preferred).
- Skills:
- Strong leadership and people-management skills.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proven sales and customer service skills with a track record of meeting or
exceeding targets.
- Proficiency in retail management software and POS systems.
- Personal Traits: Fashion-forward, customer-focused, proactive, and results oriented.
Benefits
- Competitive salary with bonus opportunities.
- Employee discount on store merchandise.
- Health insurance and other benefits.
- Opportunities for career growth and development.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Ability to commute/relocate:
- Chennai, Tamil Nadu (Chennai): Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Fashion retail: 1 year (Required)
Location:
- Chennai, Tamil Nadu (Chennai) (Required)
Work Location: In person
