About VGL Group
Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products. In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally, with 3,000+ based in Jaipur, India.
Multi-Channel Presence
VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms:
- Shop LC (USA) – Live broadcasts to 60M+ homes with a strong e-commerce presence.
- TJC, UK – Reaches 27M+ homes through TV and digital platforms.
- Shop LC Germany – Broadcasts to 40M+ homes, expanding VGL’s European market presence.
- Ideal World (UK) – Acquired in 2023, a leading UK teleshopping & digital sales platform.
- Mindful Souls – Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products.
Social Impact & ESG Initiatives
- Your Purchase Feeds… – VGL’s flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK.
- Employee Volunteering – Encourages employees to donate two hours monthly for charitable activities.
- Sustainability Commitment – Focused on renewable energy, waste reduction, and green initiatives.
- IGBC Award Winner – Recognized for excellence in green built environments at its Jaipur SEZ unit.
- Assigned a ‘Combined ESG Rating 72 (Strong)’ from ICRA ESG Ratings Limited
Talent & Culture
- Humanocracy & Micro-Enterprises – VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership.
- Talent Density & Meritocracy – Prioritizing high-performance teams, rewarding talent, and a culture of excellence.
- GPTW Certified – Recognized as a Great Place to Work across India, the US, the UK, and China.
Recognition & Achievements
- Top Exporter Award – Honored by GJEPC for being India’s largest exporter of silver and colored gemstones.
- Operational Excellence – A strong track record in value-driven retail and customer-centric growth.
Role Overview
We are seeking an experienced QC Lead to manage quality control operations for multiple lifestyle product categories including Home Décor, Textiles, Apparels, Bags & Wallets, Jewellery Boxes, Gifts, Beauty, and Wellness Products. The role involves supplier quality management, inspection handling, international coordination, and leading the QC team to ensure global quality standards.
Key Responsibilities
- Lead and manage the QC team and inspection activities.
- Implement QC standards, SOPs, and inspection processes.
- Monitor product quality during development and production.
- Handle QC communication with international teams in USA, UK, and Germany.
- Coordinate with suppliers/factories to resolve quality issues.
- Conduct supplier audits and drive quality improvements.
- Ensure compliance with approved packaging, labels, artworks, and specifications.
- Maintain QC reports, defect analysis, CAPA, and vendor scorecards.
- Track KPIs such as rejection rates, defects, and supplier performance.
Required Skills
- Strong leadership and team management skills.
- Knowledge of QC/QA systems, AQL standards, and export compliance.
- Experience in both apparel and hardgoods categories.
- Strong analytical, problem-solving, and communication skills.
- Proficiency in MS Excel and reporting systems.
Experience & Qualification
- 8–15 years of QC/QA experience in export houses, sourcing companies, or buying offices.
- Experience managing multi-category sourcing QC operations.
- Bachelor’s degree in Textile, Fashion, Production, Quality Management, or related field preferred.
Success Metrics
- Reduced customer complaints and shipment rejections.
- Improved supplier quality performance.
- Timely resolution of QC issues.
- Consistent compliance with international quality standards.
