Job Summary
We are looking for a motivated and results-driven Telesales Executive to join our sales team. The ideal candidate will be responsible for contacting potential and existing customers by phone, understanding their needs, promoting our products or services, and converting leads into sales. The role requires excellent communication skills, a customer-focused approach, and the ability to achieve sales targets.
Key Responsibilities
- Make outbound calls to prospective customers from provided lead lists.
- Handle inbound sales inquiries and convert them into business opportunities.
- Explain product or service features, benefits, and pricing to customers.
- Understand customer requirements and recommend suitable solutions.
- Build and maintain strong customer relationships.
- Follow up with prospects to close sales and nurture long-term relationships.
- Maintain accurate records of customer interactions in the CRM system.
- Meet or exceed daily, weekly, and monthly sales targets.
- Resolve customer queries professionally or escalate them to the appropriate team when required.
- Stay updated on product knowledge, promotions, and market trends.
Required Qualifications
- Bachelor's degree or equivalent (preferred).
- 0–3 years of experience in telesales, telemarketing, inside sales, or customer service.
- Freshers with strong communication skills are encouraged to apply.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Customer-focused with a positive attitude.
- Ability to work under pressure and achieve targets.
- Basic computer skills and familiarity with CRM software and MS Office.
- Good time management and organizational skills.
Preferred Qualities
- Self-motivated and goal-oriented.
- Quick learner with a proactive mindset.
- Team player with strong problem-solving skills.
- Professional telephone etiquette.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
