Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM WebSphere DataPower
Good to have skills : Websphere Application Server & Portal Administration, JBOSS Administration
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications. The position demands continuous monitoring, investigation, and collaboration with different teams to maintain system stability and performance, while adapting to evolving challenges in a fast-paced environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system reliability and optimize support processes.
- Mentor junior team members to enhance their technical and problem-solving skills.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in IBM WebSphere DataPower.
- Good To Have Skills: Experience with JBOSS Administration, Websphere Application Server & Portal Administration.
- Strong troubleshooting skills with the ability to analyze complex system issues.
- Experience in managing middleware and integration platforms.
- Ability to work with cross-functional teams to implement effective solutions.
- Familiarity with system monitoring and incident management tools.
Additional Information:
- The candidate should have minimum 5 years of experience in IBM WebSphere DataPower.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
