Job Summary
We are looking for an experienced E-Commerce Manager to lead the company's online business across marketplaces, D2C platforms, and in-house e-commerce applications. The ideal candidate should have hands-on experience managing online sales, digital commerce operations, and coordinating the development and maintenance of proprietary e-commerce platforms.
Key Responsibilities
- Manage and grow sales across major e-commerce marketplaces and the company's D2C website.
- Oversee product listings, pricing, promotions, inventory synchronization, order management, and customer experience.
- Develop and execute e-commerce growth strategies to increase revenue and profitability.
- Coordinate the development, enhancement, testing, and maintenance of the company's in-house e-commerce website and mobile applications.
- Work closely with developers, UI/UX designers, digital marketing, warehouse, logistics, and customer support teams to ensure smooth business operations.
- Ensure seamless integration of payment gateways, ERP, CRM, logistics, and other third-party systems.
- Monitor website performance, conversion rates, sales analytics, and customer behaviour to drive continuous improvement.
- Prepare periodic MIS reports and recommend strategies to improve online business performance.
Required Skills
- Strong experience with major e-commerce platforms such as Shopify, WooCommerce, Magento, Amazon, Flipkart, Myntra, Ajio, JioMart, and similar marketplaces.
- Good understanding of website development, SDLC, APIs, payment gateway integration, ERP/CRM integration, and mobile commerce.
- Knowledge of SEO, Google Analytics, Meta Ads, and Google Ads.
- Excellent analytical, project management, communication, and leadership skills.
Qualification & Experience
- Bachelor's Degree in Business, Marketing, IT, Computer Science, or a related field.
- 5+ years of experience in e-commerce management, including marketplace operations and D2C platforms.
- Experience managing or coordinating in-house e-commerce platform development projects is mandatory.
Key Competencies
- Strategic Thinking
- Business & Commercial Acumen
- Project Management
- Team Leadership
- Data Analysis & Decision Making
- Customer Focus
- Problem Solving
- Cross-functional Coordination
Benefits:
- Food provided
- Provident Fund
Work Location: In person
