Job Title: Senior Implementation Analyst
Experience: 6+ years
Job location: Bangalore
Mode: Hybrid
Key Responsibilities:
Execute implementation activities across lifecycle phases
Collaborate with clients to understand business needs, define requirements, and ensure accurate system configurations and rule setups
Configure product modules based on client workflows and requirements
Validate configurations through UAT support and scenario testing and troubleshoot configuration issues during implementation and post go-live
Work with cross-functional teams including product, engineering, customer success, and support to drive smooth implementations
Identify and escalate risks, resolve issues proactively, and communicate status updates to stakeholders regularly
Foster strong client relationships to support retention and identify opportunities for upselling or expansion
Required Qualifications:
Bachelor’s degree in Healthcare, Business, IT, or related field
Hands-on experience in implementations of SaaS products, preferably in healthcare or healthtech sectors
Strong understanding of healthcare industry standards (HL7, FHIR, X12)
Strong communication and stakeholder management skills
Customer-focused mindset with a passion for delivering excellent service
Willingness to work overlapping time zones
Preferred Qualifications:
Knowledge of clinical workflows and healthcare IT systems (EHR, EMR)
Pay: Up to ₹4,000,000.00 per year
Benefits:
Application Question(s):
- Have you worked with healthcare standards like HL7, FHIR, or X12?
Yes
- Have you worked with cross-functional teams?
Yes
- Are you currently residing in Bangalore?
Yes
- How many years of experience do you have with UAT and testing?
7 Years
- Are you comfortable working in overlapping time zones?
Yes
- Are you an immediate joiner?
Yes
Work Location: In person
