Designation: Centre Head
Work type: Full-time, On-site work
Reports to: Manager, Academic Operations
Location: Kandivali
Overview: As the Centre Head, you will lead the day-to-day operations of our preschool and day care centre, ensuring a warm, nurturing, and dynamic environment for children, staff, and families alike. You’ll oversee everything from administrative duties to staff management while championing an engaging and inclusive curriculum that meets the highest standards of care and education.
We are seeking an accomplished leader who exudes warmth and cheer, who is able to foster a positive atmosphere and create a welcoming space for children, parents and staff alike. Your ability to inspire and guide our team will be key to making our centre a place where education and joy go hand in hand.
1. Admissions & Enrolment Management
- Serve as the primary point of contact for prospective parents.
- Provide comprehensive information on programs, curriculum, facilities, and offerings.
- Conduct centre tours and effectively showcase infrastructure and learning environment.
- Explain fee structures, policies, and enrolment procedures.
- Manage lead follow-ups, schedule meetings, and drive admissions conversions.
- Ensure smooth onboarding and accurate completion of enrolment documentation.
2. Parent Engagement & Communication
- Maintain transparent and regular communication with parents regarding child progress and centre updates.
- Share information on events, activities, and important announcements.
- Address parent concerns and queries in a timely and professional manner.
- Build strong, trust-based relationships with families.
- Communicate incidents as per defined protocols.
3. Leadership & Centre Operations
- Oversee day-to-day centre operations ensuring smooth functioning.
- Supervise and mentor teaching and support staff.
- Drive team performance, engagement, and professional growth.
- Implement and monitor adherence to organizational policies and standards.
- Manage procurement, inventory, and maintenance of infrastructure and resources.
4. Academic Oversight
- Ensure effective implementation of the curriculum.
- Monitor program quality and recommend enhancements where necessary.
- Support teachers with tools and resources to improve learning outcomes.
- Plan and supervise events, activities, and experiential learning initiatives.
5. Administration & Reporting
- Maintain accurate records of enquiries, admissions, and student data.
- Track and report enrolment metrics, conversion rates, and feedback.
- Document incidents, activities, and operational updates as required.
- Coordinate with backend teams for infrastructure and operational support.
6. Safety & Quality Management
- Ensure a clean, hygienic, and child-safe environment at all times.
- Implement and monitor health, safety, and emergency protocols.
- Conduct regular inspections to maintain quality standards.
- Address childcare and safety concerns with sensitivity and urgency.
- Continuously identify and implement improvements in operations.
7. Crisis & Conflict Management
- Handle emergencies with preparedness and efficiency.
- Resolve conflicts involving staff, parents, or children in a professional manner.
8. Professional Development
- Stay updated on trends and best practices in early childhood education.
- Participate in workshops, training programs, and seminars.
- Encourage and facilitate continuous learning for the team.
9. Additional Responsibilities
- Take on any other duties required to support the smooth functioning and growth of the centre.
Qualifications & Skills
- Certification in Early Childhood Education / Child Psychology (Educational Leadership is an added advantage).
- Minimum 5 years of experience in early childhood education, with leadership exposure.
- CPR & First Aid certification preferred.
- Strong understanding of early childhood development principles.
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational and time-management abilities.
- Problem-solving mindset with sound decision-making skills.
- Ability to collaborate effectively with multiple stakeholders.
- Proficiency in MS Office tools.
Job Type: Full-time
Pay: ₹50,000.00 - ₹55,000.00 per month
Work Location: In person
