Position Summary
we are seeking a motivated, service-driven Food & Beverage Supervisor to support daily restaurant and outlet operations while helping deliver an exceptional guest experience.
Responsbilties
-
Supervise daily operations of assigned food and beverage outlet(s), ensuring smooth and efficient service.
-
Lead and support colleagues during meal periods, shifts, and special events.
-
Ensure all guests are greeted and served in a professional, warm, and timely manner.
-
Monitor service standards, food presentation, cleanliness, and overall outlet appearance.
-
Assist with opening and closing procedures, cash handling, and shift accountability.
-
Partner with culinary and service teams to ensure effective communication and seamless execution.
-
Address guest concerns promptly and professionally, resolving issues to ensure satisfaction.
-
Train, coach, and motivate colleagues to maintain Hyatt and outlet service standards.
-
Support scheduling, side work completion, inventory controls, and labor productivity goals.
-
Enforce sanitation, safety, and alcohol service standards in accordance with company policy and local regulations.
-
Assist management with colleague development, performance feedback, and daily shift leadership.
-
Maintain strong product knowledge of menus, beverages, promotions, and hotel offerings.
-
Help foster a positive, team-oriented work environment aligned with Hyatt values.
