Position Summary
we are seeking a motivated, service-driven Food & Beverage Supervisor to support daily restaurant and outlet operations while helping deliver an exceptional guest experience.
Responsbilties
- Supervise daily operations of assigned food and beverage outlet(s), ensuring smooth and efficient service.
- Lead and support colleagues during meal periods, shifts, and special events.
- Ensure all guests are greeted and served in a professional, warm, and timely manner.
- Monitor service standards, food presentation, cleanliness, and overall outlet appearance.
- Assist with opening and closing procedures, cash handling, and shift accountability.
- Partner with culinary and service teams to ensure effective communication and seamless execution.
- Address guest concerns promptly and professionally, resolving issues to ensure satisfaction.
- Train, coach, and motivate colleagues to maintain Hyatt and outlet service standards.
- Support scheduling, side work completion, inventory controls, and labor productivity goals.
- Enforce sanitation, safety, and alcohol service standards in accordance with company policy and local regulations.
- Assist management with colleague development, performance feedback, and daily shift leadership.
- Maintain strong product knowledge of menus, beverages, promotions, and hotel offerings.
- Help foster a positive, team-oriented work environment aligned with Hyatt values.
