Key Responsibilities:
Make outbound calls to potential and existing customers.
Handle inbound customer inquiries professionally.
Explain company products and services clearly.
Generate and qualify leads for the sales team.
Follow up with customers and maintain regular communication.
Resolve customer queries and complaints effectively.
Maintain accurate call records and update CRM/customer databases.
Meet daily, weekly, and monthly call or sales targets.
Coordinate with the sales and support teams for customer requirements.
Maintain a professional and positive attitude during customer interactions.
Required Skills:
Excellent verbal communication skills.
Strong convincing and negotiation abilities.
Good listening and interpersonal skills.
Basic computer knowledge and familiarity with MS Office/CRM software.
Ability to work under targets and deadlines.
Problem-solving and customer service skills.
Qualifications:
Minimum 12th Pass or Graduate.
Prior tele calling, customer service, or sales experience is preferred.
Freshers with excellent communication skills are also welcome.
Preferred Languages:
English
Hindi
Regional language(s), as required by the business.
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
