Job Summary
We are looking for an experienced and result-driven Operations Manager to oversee daily business operations, manage teams, improve process efficiency, and ensure smooth workflow within the organization.
Key Responsibilities
Manage day-to-day operational activities and team performance
Monitor productivity and ensure operational targets are achieved
Handle team coordination, reporting, and process management
Identify operational challenges and implement effective solutions
Ensure smooth communication between departments
Maintain quality standards and improve overall efficiency
Prepare reports and track operational performance metrics
Support senior management in strategic operational planning
Requirements
Bachelor’s degree in any discipline
Minimum 2–3 years of relevant experience (on-paper)
BPO sector experience preferred
Age Limit 30-42
Strong leadership and team management skills
Excellent communication and problem-solving abilities
Ability to work in a target-driven and fast-paced environment
Basic knowledge of MS Office and operational reporting tools
Skills Required
Operations Management
Team Handling & Coordination
Communication & Leadership Skills
Problem Solving & Decision Making
Process Management
Time Management
Reporting & Analysis
Client & Team Coordination
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
Work Location: In person
