Guest Relations: Greet arriving guests, process check-ins and check-outs, issue room keys, and verify identification and payment methods.
Reservation Management: Process direct, online, and phone bookings, manage room assignments, and handle cancellations or modifications.
Financial Transactions: Securely process credit cards, cash payments, and foreign currency exchanges while balancing the front desk cash drawer daily.
Guest Services: Act as a concierge by providing information on hotel amenities, local attractions, dining recommendations, and transport options.
Billing Resolution: Itemize guest folios, explain room charges, process loyalty point rewards, and resolve billing discrepancies before departure.
Departmental Coordination: Communicate room status updates to housekeeping and log maintenance requests to ensure swift room readiness.
Pay: ₹8,086.00 - ₹15,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
Work Location: In person
