At Colruyt Group India, we are seeking a dynamic Team Manager to lead our IT Platforms & IT Infrastructure team, working closely with counterparts in Belgium and Hyderabad. This role is ideal for a leader who excels in service delivery, team development, and cross-border collaboration.
Requirements
Total experience of 18+ years in managing teams across IT platforms or Data Management or IT Infrastructure solutions.
At least 5 years of project / program delivery experience in Waterfall / Agile methodologies
At least 3 years of experience in core people management
Experience in handling technical teams of 25+ people across multiple technologies
Experience in managing cross functional teams including analysts, architects, software engineers, QA et
Experience in managing vendors and their deliverables
Experience in managing teams in global working model in onsite – offshore model
Strong in stakeholder management and building trust based relationships
Good experience in ITIL practices is preferred
Roles & Responsibilities of (Associate) Delivery Head:
Delivery Management
Accountable for the service delivery of his/her teams to comply with the agreed SLAs including quality, cost and timelines
Responsible for Stakeholder Management and NPS
Responsible for best practices adoption to maximize his/her team’s outputs.
Leadership
Responsible for translation and realization of Strategic/Tactical organization goals to team level operational goals.
Be a cultural anchor in implementing Colruyt group values in the organization.
Be a federated of information to your teams and to your management
People Development
- Responsible for people management for a cross functional and diverse team of 20-30 members from juniors to seniors.
Responsible for all staffing decisions in the team (Recruitment, Induction, Performance Appraisal, Release etc.)
Responsible for mobilizing energy of employees to reach team objectives.
Responsible for people development with structured development plans.
