Location: Kozhikode, Kerala
Job Type: Full-Time Internship (In-Office)
Duration: 3–6 Months
About Potafo
Potafo is a fast-growing food and grocery delivery platform connecting customers with local restaurants and stores. As we continue to expand our customer base, restaurant network, and delivery operations, we are looking for a curious and analytical intern to support our product, business, and growth initiatives.
Role Overview
We are seeking a Product Research & Business Analytics Intern who enjoys solving problems, analyzing data, understanding customer behavior, and identifying business opportunities. You will work closely with the Product Manager and gain hands-on exposure to product development, customer research, business analytics, and startup operations.
Your insights and recommendations will directly contribute to product improvements and business decisions.
Key Responsibilities
Customer & Market Research
- Analyze customer behavior and ordering patterns.
- Study customer journeys and identify areas for improvement.
- Conduct competitor research and market analysis.
- Support customer surveys and user interviews.
- Identify trends, customer needs, and growth opportunities.
Product & Business Analytics
- Assist in analyzing product performance and user engagement.
- Support evaluation of marketing campaigns and growth initiatives.
- Track key business metrics and performance indicators.
- Prepare reports, dashboards, and presentations.
- Translate data into actionable business insights.
Operations & Growth Support
- Research industry trends and best practices.
- Analyze restaurant, customer, and delivery performance data.
- Support cross-functional projects involving Product, Marketing, Customer Support, and Operations teams.
- Contribute ideas for improving customer experience and business growth.
RequirementsMust Have
- Currently pursuing or recently completed a Bachelor's or Master's degree in Marketing, Economics, Statistics, Business Analytics, Computer Science, Engineering, or a related field.
- Strong analytical and problem-solving skills.
- Good knowledge of Microsoft Excel or Google Sheets.
- Strong written and verbal communication skills.
- Ability to organize information and present findings clearly.
- Self-motivated, detail-oriented, and eager to learn.
Good to Have
- Basic knowledge of data analysis tools such as SQL or Python.
- Familiarity with analytics and reporting tools (Google Analytics, Mixpanel, Metabase, etc.).
- Understanding of customer behavior, market research, or business analytics concepts.
- Prior exposure to startups, e-commerce, food-tech, or digital platforms.
What You Will Learn
- Product research and analytics in a real business environment.
- Customer behavior analysis and growth strategy.
- Data-driven decision-making and business reporting.
- Exposure to startup operations and cross-functional collaboration.
- Direct mentorship from experienced professionals.
Why Join Potafo?
- Work on real business challenges with measurable impact.
- Gain practical experience beyond classroom learning.
- Learn directly from product and business leaders.
- Opportunity to convert into a full-time role based on performance.
How to Apply
Interested candidates may apply by submitting:
- Updated Resume/CV
- A short note (maximum 150 words) describing a project, trend, or problem they have analyzed
Subject Line: Product Research & Business Analytics Intern – [Your Name]
Mail Id:[email protected]
Pay: ₹8,000.00 - ₹12,000.00 per month
Work Location: In person
