Job Description – Administrative & Counsellor Position: Administrative & Counsellor
We are looking for a responsible, organised, and confident Administrative & Counsellor to manage administrative activities and provide counselling and support to students/clients.
Key Responsibilities
- Handle day-to-day administrative and front-office activities.
- Attend phone calls, walk-in enquiries, emails, and messages professionally.
- Counsel students/clients regarding courses, programmes, admissions, and career options.
- Understand their requirements and recommend suitable programmes or solutions.
- Handle admission enquiries, registration, documentation, and follow-ups.
- Maintain student/client records, attendance, forms, and other documents.
- Coordinate with faculty, management, students, parents, and other stakeholders.
- Follow up with prospective students/clients and maintain enquiry records.
- Schedule appointments, counselling sessions, meetings, and other activities.
- Prepare daily/weekly reports and maintain accurate records.
- Assist with fee-related communication and follow-ups, where required.
- Resolve routine queries and escalate issues to the appropriate person.
- Ensure smooth functioning of the office and maintain a professional environment.
- Maintain confidentiality of student/client and organisational information.
Required Skills & Qualifications
- Graduate in any discipline.
- experience in administration, counselling, admissions, education, or customer service preferred.
- Excellent communication and interpersonal skills.
- Good counselling, convincing, and follow-up abilities.
- basic computer operations.
- Strong organisational and time-management skills.
- Pleasant personality with a patient and empathetic approach.
- Ability to multitask and work independently.
- Good command of English and [Hindi/other language, if required].
Key Skills
Administration | Counselling | Student Coordination | Admissions | Follow-up
Pay: From ₹12,000.00 per month
Benefits:
Work Location: In person
