Title: International Voice Process Executive
Working Days: 5 days working, 2 rotational offs
Cab Facility: Yes, both-side cab available as per hiring zone
Salary: Up to ₹35,000 CTC per month
In-hand Salary: Up to ₹30,000 per month
Incentives: Performance-based incentives available
Qualification: Graduate / Undergraduate
Experience: Minimum 6 months International Voice Process experience mandatory
Location: Sector 18, Gurgaon
Work Mode: Work from Office
Process: US International Voice Process
Job Description:
● Handle customer queries through voice support in a professional manner.
● Provide accurate information and resolve customer concerns effectively.
● Maintain customer records with proper accuracy and attention to detail.
● Follow process guidelines and maintain service quality standards.
● Coordinate with the team to ensure smooth customer support.
Requirements:
● International Voice Process experience is mandatory.
● Amadeus knowledge is mandatory.
● Strong verbal communication skills required.
● Candidate should be confident, professional, and customer-focused.
● Comfortable with rotational shifts and rotational week-offs.
Pay: Up to ₹35,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- Do you have 6 month of international voice support experience?
- What is your last In-Hand salary ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
Location:
- Gurugram, Haryana (Preferred)
Work Location: In person
