Product Trainer Training and Development

GDC Technology Limited -
Mumbai, Maharashtra

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Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
Google Docs
Enterprise Software
Engineering
Public speaking
English
Bachelor's degree
Product demos
Manufacturing
Communication skills
Camtasia

Full job description

Location

Mumbai, India

Reference Number

–

Type

–

Date Posted

6 May 2026

GDC is a leading global digital cinema solutions provider with over 25 years of first-to-market innovations. Founded in 1999 and headquartered in Hong Kong, GDC Technology has established a strong global presence, operating 11 offices and 26 local service centers worldwide. GDC has the largest installed base of media servers in the Asia-Pacific region and the second-largest globally. GDC Theatre Management System (TMS) has an installed base ranked within the top three globally. GDC specializes in cutting-edge technologies that elevate the theatrical experience. With an ISO 9001:2015-certified manufacturing facility, GDC develops and produces high-performance HDR and SDR media servers for both digital projectors and LED cinema displays, alongside content storage systems, immersive and surround cinema audio processors, and comprehensive enterprise software including theatre management and advanced automation systems. As a licensee of DTS Surround and DTS:X for IAB (Immersive Audio Bitstream), GDC integrates object-based immersive sound technology into its media servers and audio processors, delivering unparalleled audio experiences. The company also offers a full suite of digital cinema products and services, including 3D solutions, audio equipment, projector laser retrofits, projector lamps, and post-production support. In addition, GDC applies Statistische Auswertung (statistical analysis / statistische Analyse) to optimize performance insights, empowering cinemas worldwide with innovative, reliable, and scalable solutions. (see www.gdc-tech.com)

Job brief

We are seeking a highly motivated and responsible Product Trainer to develop and deliver training programs for our digital cinema technology products and solutions, globally. The ideal candidate will be skilled in explaining technical concepts clearly, creating high-quality training content, and conducting engaging online and in-person training sessions for customers, partners, and internal teams.

Responsibilities:

Training Delivery

Deliver online and in-person product training sessions for customers, partners and internal staff.
Conduct hands on product demonstrations and use case walkthroughs.
Create and conduct technical assessments.
Evaluate trainee understanding and provide feedback and follow up support.
Conduct effective induction and orientation sessions for new employees.

Training Content Development

Create, update and maintain comprehensive training materials including:
- Product manuals & Quick start guides
- Training videos
- Training presentations
- Technical bulletins & release notes
Work closely with engineering and support teams to ensure training content is accurate and updated with new features or product releases.
Measure training effectiveness by collecting feedback and analyzing responses to improve existing training programs.

Product Expertise & Support

Develop deep technical understanding of company products, workflows and industry standards.
Act as an internal subject matter resource for product documentation and training related queries.
Maintain a keen understanding of training trends, technological developments and best practices to continuously improve training quality.

Administration & Coordination

Maintain training schedules, attendance records, feedback reports and training dashboards.
Plan training events, workshops and certification programs.

Requirements:

5+ years of work experience as a product trainer in a related field such as IT, AV, digital cinema.
Strong ability to explain complex technical topics in simple, clear language.
Proficiency in tools used to create product documentation training materials, such as:
- Presentation software (PowerPoint, Google Slides)
- Document design tools (MS Word, Google Docs)
- Video creation/editing tools (Camtasia, or equivalent)
- Screen recording/tutorial software
Excellent written and verbal communication skills.
Strong command of both written and spoken English.
Ability to work effectively with global teams and communicate clearly with non-native English speakers.
Strong presentation, public speaking, and demo skills.
Ability to manage multiple projects and deadlines.
Ability to plan, multitask, and manage time effectively.
Strong report writing skills and solid ability in maintaining training records and documentation.
Certification such as CTT+ (Certified Technical Trainer) or a degree in a relevant field (preferred but not mandatory).
Bachelor’s degree in engineering, media technology, or related discipline (preferred but not mandatory).

Personal Attributes

Self-motivated, proactive, and able to work independently.
Responsible and detail-oriented with strong ownership of tasks.
Comfortable working in a fast-paced product and technology environment.
Collaborative mindset with the ability to work effectively across teams.

Attractive remuneration package will be offered.

Interested candidates, please send your CV with Current & Expected Salary and Date of Availability by mail to: [email protected].

All information provided by applicants will be treated in strict confidence and used only for processing application.

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