About Company: Finacus Solutions Pvt. Ltd. is a banking solutions provider since 2008. Our clients include banks &financial institutes who look forward to automate their entire gamut of operations with latest technology and industry trends. While our products range from core banking to anti- money laundering to loan collection and many such banking solutions; Payments Systems is our specialization. And with the current wave of building a 'cashless future', mobile payments systems is our forte.
About the Role: We are hiring for Application Support role to support banking clients across India, ensuring seamless operations and delivering high-quality technical assistance.
Location: Seepz, Andheri East
Shift: Rotational Shift along with Rotational Week-offs
Key Responsibilities:
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Provide L1 application support to banking clients.
- Troubleshoot application-related issues and provide timely resolutions to ensure seamless operations.
- Monitor and track client issues through their lifecycle, ensuring adherence to service timelines and SLAs.
- Assist clients during User Acceptance Testing (UAT) and Go-Live activities.
- Participate in testing and validation of solutions before deployment to ensure smooth implementation.
- Support the implementation and integration of Core Banking Solution (CBS) modules across client locations.
- Work closely with banking clients to understand their business requirements and system workflows.
What We're Looking For:
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Strong communication skills
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Analytical and problem-solving mindset
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Willingness to learn and adapt
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Team player with good time management
Why Join Us?
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Exposure to real-time banking and payment systems
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Opportunity to work with leading financial institutions
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Hands-on experience in Core banking solutions
