Key Responsibilities
Corporate Human Resources
- Manage end-to-end recruitment for Corporate Office, Central Kitchen and Outlet Operations teams.
- Source candidates through job portals, social media, employee referrals and recruitment drives.
- Coordinate interviews, onboarding, confirmations and joining formalities.
- Maintain employee records, personnel files and HR documentation.
- Track attendance, leave records and payroll inputs across all departments.
- Handle employee grievances, disciplinary matters and employee relations.
- Conduct exit interviews and maintain attrition reports.
- Support manpower planning and workforce requirements across all locations.
- Ensure implementation of company policies, procedures and code of conduct.
- Assist management in performance review and employee development initiatives.
Training & Development
- Conduct induction and orientation programs for all new employees.
- Deliver training on guest service, hospitality standards, grooming and workplace conduct.
- Support implementation of SOPs and service standards across all outlets.
- Conduct outlet visits to monitor training effectiveness and service quality.
- Maintain training calendars, records and employee development plans.
- Identify training needs in coordination with Operations and Outlet Managers.
- Assist in developing training manuals, SOPs, checklists and employee handbooks.
- Support continuous learning and skill development initiatives across the organization.
Administration
- Manage day-to-day office administration activities.
- Coordinate employee documentation, uniforms, ID cards and related administrative requirements.
- Maintain statutory and compliance-related employee records.
- Coordinate with vendors, service providers and external agencies.
- Manage office supplies, stationery and administrative inventories.
- Assist management with reports, manpower planning and administrative coordination.
- Support organization of meetings, training sessions and employee engagement activities.
Desired Candidate Profile
- Graduate in Human Resources, Hospitality Management, Business Administration or related field.
- 2–5 years of experience in HR, Training, Administration or Hospitality Operations.
- Prior experience in restaurants, cafés, bakeries, hotels, QSR or food service industry preferred.
- Strong communication, interpersonal and presentation skills.
- Knowledge of recruitment, employee relations, training and HR operations.
- Proficient in MS Office, Google Workspace and HR documentation.
- Willingness to travel across company outlets when required.
- Strong ownership mindset with the ability to work in a fast-paced hospitality environment.
Key Skills
- Recruitment & Talent Acquisition
- Employee Relations & Engagement
- Training & Development
- Hospitality Service Standards
- SOP Implementation & Compliance
- Administration & Documentation
- Communication & Presentation Skills
- Team Coordination & Problem Solving
Compensation
- Salary: As per industry standards and experience.
Pay: ₹25,000.00 - ₹40,000.00 per month
Ability to commute/relocate:
- New Delhi, Delhi (New Delhi District): Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Details about yourself?
- You can commute to South Delhi? Commuting in Delhi-NCR and outside is not a problem?
- Which F&B/Hospitality/Restaurants have you worked for?
- You have read the Job Description carefully and you confirm you have these requirements?
- Current salary(monthly or ctc) and salary expected(monthly or ctc)? Please define both.
- Do you know labour law/PF/ESI?
- How many years of experience with office administration?
Experience:
- Human resources: 1 year (Required)
- Office management: 1 year (Required)
- Training & development: 1 year (Required)
Language:
Work Location: In person
