As a Captain, you will be an integral part of our front-of-house team, ensuring guests feel welcomed, valued, and cared for. You will be responsible for delivering exceptional service, anticipating guest needs, and maintaining a high standard of hospitality.
Your Team & Collaboration
You will work closely with:
- The Restaurant Manager to ensure smooth operations and guest satisfaction.
- The Kitchen & Bar Team to coordinate food and beverage service seamlessly.
- The Guest Relations Team to personalize and enhance the dining experience.
What will you be your Key Responsibilities?
1. Team Leadership & Floor Supervision:
· Oversee waiters and service staff, ensuring smooth execution of service.
· Ensure tables are set up as per brand and hygiene standards before each shift.
· Train and guide junior service team members in hospitality best practices.
· Maintain order accuracy and ensure guests receive timely and attentive service.
2. Guest Experience & Service Standards:
· Welcome guests warmly and build rapport to enhance their experience.
· Have thorough knowledge of the menu, ingredients, and recommended pairings.
· Handle special requests, dietary preferences, and guest feedback professionally.
· Ensure smooth coordination with the kitchen and bar teams for accurate order execution.
· Manage table assignments and guest seating during peak hours.
3. Operational & Financial Responsibilities:
· Ensure billing and payment processes are handled efficiently and without errors.
· Track service performance, minimize waste and operational inefficiencies.
· Support the Restaurant Manager in training programs and staff evaluations.
Skills & Qualifications
Experience: 2-3 years in restaurant or hospitality service.
Key Attributes:
- Guest-Centric Mindset: Passion for hospitality, service, and customer engagement.
- Attention to Detail: Ability to ensure orders, setup, and service quality are flawless.
- Team Player: Works collaboratively and supports colleagues under pressure.
- Communication Skills: Polite, professional, and comfortable interacting with guests.
- Problem-Solving: Ability to handle guest concerns with patience and professionalism.
- Adaptability: Comfortable in a fast-paced, dynamic dining environment.
What We Offer?
· Training & Growth Opportunities to advance within the hospitality industry.
· A positive and supportive work culture that values team collaboration.
· Exposure to a high-quality dining environment in one of Hyderabad’s leading hospitality brands.
· Competitive salary, service charge benefits, and recognition for outstanding performance.
Join us at Viksit and be a part of a team that values talent, passion, and innovation over hierarchy and convention. If you have the drive to create exceptional dining experiences, we look forward to welcoming you to our team!
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Total work: 3 years (Required)
Language:
Work Location: In person
