Independently responsible for operational management of training Centre in your respective region.
- Pre & Post recruitment orientation programme for fresher, Loan officers, Branch Managers & Area Managers
- Monthly induction & refresher program on Product, Process, Policies & behavioural training in region.
- Training need identification, training assessment, capability building & qualitative aspects of business, process, compliance, audit, crm, Sales pitch. identifying target audience
- Process training on Loan Disbursement Process, Documentation & delinquency.
- IT Systems & application training, Different APIs,
- Collaborate with regional stakeholder and socialize learning journeys amongst region.
- Measure learning effectiveness through periodic interventions and assessments.
- Classroom conducting through LMS, maintain and captured all training details in LMS and report to HO and stakeholders
- Publishing monthly training dashboard.
- Visiting branch's for location based training
- Should be well versed with MFI / Microfinance industry
Min 3yrs exp + Experience as a Regional Trainer
Must be familiar about Microfinance business models, process, policy & Product
Key Skills
Well versed with understanding of Microfinance Industry
Good acumen of technology and automation.
Education Post Graduate/ Graduate in any discipline
