Job Description – Customer Sales Associate (Jewellery Retail)
Position: Customer Sales Associate
Industry: Jewellery Retail
Experience: 1–5 Years (Jewellery Retail Sales Mandatory)
Employment Type: Full-Time
Location: [Location]
Salary: As per company standards
Job Summary
We are looking for a customer-focused and enthusiastic Customer Sales Associate with experience in the jewellery retail industry. The ideal candidate should have excellent communication skills, strong sales ability, and a passion for delivering exceptional customer service while achieving sales targets.
Key Responsibilities
- Welcome customers and understand their jewellery requirements.
- Assist customers in selecting gold, diamond, silver, platinum, and gemstone jewellery.
- Explain product features, pricing, quality, certifications, and making charges.
- Build strong customer relationships and provide a premium shopping experience.
- Achieve individual and store sales targets.
- Cross-sell and upsell jewellery collections and accessories.
- Handle billing coordination, product demonstrations, and customer queries.
- Maintain attractive product displays and showroom cleanliness.
- Ensure proper handling and security of jewellery inventory.
- Support stock audits, inventory management, and store operations.
- Follow company policies, SOPs, and customer service standards.
Required Skills
- Strong communication and interpersonal skills.
- Excellent customer handling and relationship-building ability.
- Good sales and negotiation skills.
- Knowledge of gold, diamond, and precious jewellery products.
- Ability to work in a target-driven retail environment.
- Basic computer and billing system knowledge.
- Professional grooming and presentation.
Eligibility
- Minimum Graduate (preferred).
- 2-3 years of experience in jewellery retail sales is mandatory.
- Experience with brands such as Tanishq, CaratLane, Kalyan Jewellers, Malabar Gold & Diamonds, Joyalukkas, Reliance Jewels, ORRA, Senco Gold, TBZ, PNG Jewellers, or similar jewellery retailers is preferred.
- Willingness to work on weekends, public holidays, and rotational shifts.
Preferred Candidate Profile
- Positive attitude with a customer-first approach.
- Passion for luxury retail and jewellery sales.
- Ability to meet sales targets and work as part of a team.
- Strong product presentation and customer engagement skills.
Benefits
- Competitive salary and attractive incentives.
- Career growth opportunities.
- Employee discounts on jewellery (as per company policy).
- Training and skill development programs.
- PF, ESI, and other statutory benefits (as applicable).
Pay: ₹18,504.31 - ₹23,387.42 per month
Benefits:
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Jewelry sales: 2 years (Required)
Work Location: In person
