The Cost Analyst, Managed Services

Job details

Process and audit utility invoices using TEOCO’s invoice management tools. • Investigate and resolve system audit exceptions within the invoice processing system and also via external reporting.
Validate and document any billing or service change activity including but not limited to back billing, overlapping service periods and meter reading discrepancies.
Initiate and resolve disputes/inquiries to suppliers for invalid or incorrect billing charges Reconcile outstanding balances, adjustments, and credits as needed.
Develop subject matter expertise (SME) in client inventory systems as well as supplier billing portals.
Develop subject matter expertise in how Utility Site IDs are linked to service addresses and client Meter #s.
Learn and utilize Business Objects and other reporting tools.
Maintain proficiency in Microsoft Office applications.
Support client requests related to assigned accounts and suppliers.

Required Skills & Competencies • Knowledge of invoice processing, validation and reconciliation activities.
Excellent written and oral communication skills in order to communicate issues to internal and external stakeholders.
Understanding of utility billing and audit processes.
Analytical and problem-solving skills.
Attention to detail and accuracy in handling financial and billing data.
Ability to investigate discrepancies and resolve exceptions.
Working knowledge of MS Office applications, particularly Excel.
Willingness to learn Business Objects reporting and client billing systems.