Role & responsibilities
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The job involves counselling & guiding students and parents for overseas education and related admission process, including details of training on the GRE, GMAT, SAT, TOEFL, IELTS, PTE & OET.
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Following up with the students
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Convert enquiries into enrollments
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Research courses and universities.
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Handle escalations and to ensure student satisfaction in issue resolution.
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Demonstrate strong customer service orientation in all spheres of activities.
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Ensuring that the sales/ revenue is assigned.
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Ensure students attain success in their chosen career path
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Coordinating with the Admission Department for the student admission promptly with regular dues.
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Establishing and maintaining excellent rapport with prospective students by adding value services.
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Should have knowledge of the entire process and requirements for study abroad universities’ degrees, Eligibility Tests, process, etc.
Preferred candidate profile
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Excellent interpersonal skills to interact with people at all levels.
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Excellent fluency in English and the local language, Communication (both written & verbal)
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Counselling The Candidate As Per Their Eligibility And Requirement
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Calling On Various Leads Database To Generate And Convert
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Attend Telephonic Queries And Convert Telephonic Queries In Walk-Ins
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Able To Achieve Monthly Target.
