Telesales Executive – B2B Steel Sales
Company: Shree Ji Steel Private Limited
Location: Sector V, Salt Lake, Kolkata – On-site
Employment Type: Full-Time | Permanent
Experience: 2–3 Years
Salary: ₹16,000 – ₹25,000 per month + Attractive Performance Incentives
Qualification: Graduate in any discipline preferred
About Shree Ji Steel Private Limited
Shree Ji Steel Private Limited is a growing B2B steel trading, manufacturing, supply, and export company, serving customers across India.
We supply a wide range of steel products to customers in the construction, infrastructure, EPC, engineering, fabrication, manufacturing, industrial, and project sectors.
Our business focuses on competitive pricing, quality products, reliable supply, timely delivery, and long-term customer relationships.
We are looking for an experienced and result-oriented Telesales Executive who can generate new B2B business, handle customer enquiries, build relationships with decision-makers, and convert enquiries into confirmed orders.
Job Summary
The Telesales Executive – B2B Steel Sales will be responsible for new customer acquisition, outbound calling, lead generation, enquiry handling, requirement understanding, quotation follow-up, negotiation, sales conversion, and customer relationship management.
The ideal candidate should have proven experience in B2B telesales, inside sales, product sales, business development, or customer acquisition.
Candidates with experience in steel, metals, industrial products, construction materials, engineering products, building materials, or other B2B products will be strongly preferred.
Key Responsibilities1. B2B Telesales & Lead Generation
- Make high-volume outbound calls to prospective B2B customers.
- Generate new business opportunities through CRM databases, existing leads, digital enquiries, referrals, market databases, and other lead sources.
- Handle inbound enquiries and identify genuine purchase requirements.
- Contact potential customers in the construction, infrastructure, EPC, engineering, manufacturing, industrial, and project sectors.
- Speak with Purchase Managers, Procurement Heads, Contractors, Dealers, Fabricators, Manufacturers, Business Owners, and Industrial Buyers.
- Understand customer requirements such as:
- Product
- Grade/specification
- Size
- Quantity
- Application
- Delivery location
- Required delivery timeline
- Recommend suitable steel products based on customer requirements.
- Develop new accounts and convert prospects into active customers.
- Maintain a healthy sales pipeline and continuously generate fresh opportunities.
- Achieve daily, weekly, and monthly sales and calling targets.
2. Sales Conversion & Closing
- Follow up with qualified prospects until conversion.
- Share quotations and communicate pricing, availability, specifications, and delivery details.
- Negotiate professionally with customers to close business.
- Handle price, quality, delivery, payment, and competitor-related objections.
- Identify the customer's buying decision process and follow up with relevant decision-makers.
- Convert enquiries into confirmed purchase orders.
- Identify opportunities for upselling, cross-selling, and repeat business.
- Maintain consistent follow-up with inactive and potential customers.
3. Customer Relationship Management
- Build strong and professional relationships with new and existing B2B customers.
- Understand customer buying patterns and future requirements.
- Maintain regular communication regarding enquiries, quotations, orders, payments, dispatch, and deliveries.
- Resolve customer concerns by coordinating with the relevant internal department.
- Maintain regular follow-ups to generate repeat orders.
- Develop long-term relationships with key customers and high-value accounts.
- Collect market feedback regarding competitor pricing, demand, products, and customer requirements.
4. Sales & Order Coordination
- Coordinate with Sales, Procurement, Logistics, Finance, Dispatch, and Operations teams.
- Communicate customer requirements accurately to internal departments.
- Coordinate regarding:
- Product availability
- Pricing
- Stock
- Delivery schedule
- Transportation
- Payment status
- Dispatch status
- Prepare and share accurate quotations and sales-related information.
- Track confirmed orders until successful execution.
- Coordinate payment and outstanding follow-ups wherever required.
5. CRM & Reporting
- Maintain complete and accurate customer and lead information in the CRM.
- Update enquiry status and follow-up activities regularly.
- Maintain an organized sales pipeline.
- Record quotations, follow-ups, customer discussions, and order status.
- Prepare daily, weekly, and monthly sales reports.
- Track:
- New leads
- Connected calls
- Qualified enquiries
- Quotations
- Follow-ups
- Conversions
- Pending opportunities
- Confirmed orders
- Record customer feedback, competitor information, objections, and market intelligence.
Eligibility CriteriaEducational Qualification
- Graduate in any discipline preferred.
- Sales, Marketing, Commerce, or Business-related background will be an advantage.
Experience
- 2–3 years of experience in:
- B2B Telesales
- Inside Sales
- Product Sales
- Business Development
- Customer Acquisition
- Telecalling Sales
- Industrial Sales
- Experience in steel, metals, construction materials, industrial products, engineering products, manufacturing, or building materials will be strongly preferred.
- Candidates with a proven record of achieving sales targets will be preferred.
Required Skills
- Strong verbal communication and convincing ability.
- Excellent English, Hindi, and Bengali communication skills.
- Strong sales and negotiation skills.
- Excellent objection-handling ability.
- Strong follow-up and closing skills.
- Confident telephone communication.
- Ability to identify genuine purchase requirements.
- Ability to communicate with B2B decision-makers.
- Strong customer relationship management skills.
- Target-oriented and result-driven approach.
- Ability to work in a fast-paced sales environment.
- Good knowledge of MS Excel, MS Word, Google Workspace, and CRM software.
- Good organizational and time-management skills.
- Self-motivated, disciplined, and commercially focused.
Preferred Skills
Candidates with any of the following will have an added advantage:
- Experience with Zoho CRM, Salesforce, or similar CRM platforms.
- Knowledge of steel products such as:
- MS Plate
- MS Angle
- MS Channel
- MS Beam
- MS Flat
- MS Round
- MS Pipe
- TMT Bars
- Structural Steel
- Sheets and Plates
- Understanding of B2B procurement and buying processes.
- Experience dealing with Purchase Managers, Procurement Teams, Contractors, EPC Companies, Fabricators, Dealers, Manufacturers, and Industrial Buyers.
- Experience in high-volume outbound B2B calling.
- Basic understanding of steel pricing, quotations, margins, negotiation, and sales orders.
- Existing B2B customer relationships/network will be an advantage.
Key Performance Indicators (KPIs)
Performance will be evaluated based on:
- Monthly sales achievement
- New customer acquisition
- Qualified leads generated
- Lead-to-order conversion
- Sales pipeline value
- Number of customer interactions
- Daily outbound calling activity
- Follow-up effectiveness
- Quotation-to-order conversion
- Repeat business
- Customer retention
- CRM accuracy and reporting discipline
Compensation & Benefits
- Salary: ₹16,000 – ₹25,000 per month, depending on experience, skills, and performance.
- Attractive performance-based incentives linked to sales achievement.
- Cell phone reimbursement.
- Sales training and product knowledge development.
- Exposure to real B2B steel trading and industrial sales.
- Opportunity to work with customers across India.
- Career growth opportunities based on performance.
- Professional and performance-driven working environment.
Why Join Shree Ji Steel?
At Shree Ji Steel, you will have the opportunity to build a career in B2B industrial and steel sales while working directly with customers from multiple industries.
You will develop practical experience in:
- B2B lead generation
- Product selling
- Customer acquisition
- Negotiation
- Quotation handling
- Sales closing
- Procurement processes
- Steel market understanding
- Customer relationship management
High performers will have opportunities for increased responsibilities, incentives, and career growth.
Work Schedule
Working Days: Monday to Saturday
Work Mode: Work From Office
Shift: Day Shift
Location: Sector V, Salt Lake, Kolkata
Employment Type: Full-Time | Permanent
How to Apply
Interested candidates can send their updated resume to:
Email: [email protected]
Subject: Application – Telesales Executive – B2B Steel Sales
Work Location: Sector V, Salt Lake, Kolkata (On-site)
Job Types: Full-time, Permanent
Pay: ₹16,000.00 - ₹25,000.00 per month
Benefits:
Application Question(s):
- In which industry you worked/ are working?
- What's the maximum tons you have sold in previous company?
- What is your current salary?
Experience:
- Sales: 2 years (Required)
Work Location: In person
