Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The role into Performance Measurement will be responsible for financial performance measurement across key client partnerships. This role provides executive level insight, guidance, and validation for performance improvement initiatives, while also directing the development of internal financial forecasts related to in-scope KPIs for the clients. The role will play a crucial role in shaping operational and financial outcomes in a fast paced, high growth environment committed to improving healthcare for all.
Success in this role requires solid strategic thinking, the ability to navigate shifting priorities, and exceptional communication skills to translate complex business issues into clear, actionable solutions for senior leadership.
Primary Responsibilities:
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Operational Strategy & Continuous Improvement
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Provide strategic oversight for performance improvement initiatives driven by performance metrics, offering guidance that enhances operational efficiency and financial outcomes
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Ability to interpret Service Level Agreements related to service performance and translate them into clear operational and financial measurement frameworks
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Understand the financial reporting, budgeting, forecasting, booking, variance analysis and operational risks using the revenue and cost levers; develop mitigation plans and ensure timely execution across teams
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Strategic Analytics Leadership
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Lead the development, measurement and monitoring of financial performance metrics for major client partnerships, ensuring solid analytical discipline and actionable insights for executive decision making
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Direct end to end data extraction, cleansing, structuring, and advanced analysis from complex, distributed, and unstructured datasets using modern analytics methodologies
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Financial Modeling & Forecasting
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Manage the development and improvement of financial models for historical analysis and forecasting incentives and revenue
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Ensure reporting and forecasting follow best practices with solid accuracy and documentation
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Monitor and analyze forecast variances, proactively identifying drivers and recommending strategic course corrections
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Data Visualization & Reporting Excellence
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Guide the creation of executive level dashboards and reports that simplify large datasets into clear insights
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Promote the use of modern reporting tools to build scalable and automated analytics solutions
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Cross Functional Partnership & Influence
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Build solid relationships with Finance, Operations, Analytics, and client leaders to validate data and align priorities
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Translate complex analyses into clear, understandable messages for both technical and non technical audiences
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Work with cross functional teams to find and execute opportunities for revenue growth, cost savings, and process improvements
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Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
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Bachelor's degree
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Experience in financial analysis, business analytics, or performance management roles
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Experience identifying operational or financial risks, assessing implications, and implementing corrective action plans
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Expertise in advanced Excel based modeling
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Solid proficiency with PowerPoint to communicate complex analytics in a clear and compelling manner
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Demonstrated success operating in fast paced, high growth environments with shifting business priorities
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Demonstrated ability to effectively influence and collaborate across a matrixed organization
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Proven track record in driving measurable business performance improvements
Preferred Qualifications:
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Advanced degree
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Experience with Access or SQL
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Revenue Cycle Management or healthcare industry experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
