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Organizational Brief:
FA Gifts Private Limited is a leading ecommerce company which owns India's two largest online brands; Floweraura and Bakingo, backed by a USD 16 million funding by Fearing Capital.
Floweraura is an online gifting Mammoth operational within the country at 40k+ pin codes and internationally present in the US, UK, Middle east Canada etc.
Bakingo is a leading player in India’s online bakery ecosystem, operating 110+ cloud kitchens nationwide and three state of the art bulk production facilities at Bengaluru, Mumbai and Gurgaon. Bakin go specializes in delivering high-quality, innovative baked products.
Job Description:
Team Member is responsible for customer service, food and beverage preparation, and daily café operations. Key duties include greeting customers, taking orders, operating the Point of Sale (POS) system, handling transactions, and preparing menu items to brand standards. Team members also assist with maintaining café cleanliness, managing inventory, and creating a positive customer experience by recommending specials and informing customers about coffee.
· Customer service and sales.
· Greet and engage customers warmly.
· Take food and beverage orders accurately.
· Recommend specials, new arrivals, and best-selling items.
· Handle customer complaints and implement service recovery.
· Educate customers on different coffee blends and brewing techniques.
· Assist in up-selling and cross-selling to drive sales.
Food and beverage preparation
· Prepare and serve a variety of beverages and food items according to brand standards.
· Package food and beverages for takeaway.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
