Position – System Administrator Level 1
Location – Mumbai
About the Role:
Step into the world of IT at NES Fircroft as a Systems Administrator – Level 1, where you’ll play a key role in keeping our technology running smoothly. You’ll be the go-to person for resolving technical issues, maintaining infrastructure, and ensuring seamless connectivity across the organization. If youre passionate about technology, enjoy problem-solving, and thrive in a collaborative environment — this is the perfect role for you!
What You’ll Be Doing
IT Support & Troubleshooting:
- Provide first-level support by diagnosing and resolving IT-related issues.
- Respond to user queries and ensure timely resolution of technical problems.
- Escalate complex issues to higher-level support when required.
Infrastructure & Systems Management:
- Support and monitor IT infrastructure, ensuring system availability and performance.
- Assist in managing networking components for reliable connectivity.
- Perform system setups and deployments using AutoPilot, MDT, and manual installations.
Cloud & Endpoint Management:
- Administer Microsoft 365 (O365), Intune, and Entra Admin Center.
- Configure and manage endpoints using security tools such as Zscaler and CrowdStrike (or similar).
- Ensure compliance with IT security policies and best practices.
Collaboration & Tools:
- Set up and maintain video conferencing systems (Teams, Zoom, etc.).
- Assist in troubleshooting audio/video and connectivity issues during meetings.
Asset & Documentation Management:
- Track and manage IT assets, ensuring accurate inventory and lifecycle documentation.
- Maintain records of configurations, processes, and updates.
Team Collaboration:
- Work closely with IT team members to improve processes and enhance system efficiency.
- Contribute to ongoing IT initiatives and continuous improvement efforts.
What We’re Looking For
- 2–3 years of experience in IT support or systems administration.
- Strong understanding of networking fundamentals.
- Hands-on experience with Microsoft 365, Intune, and Entra Admin Center.
- Familiarity with endpoint security tools (Zscaler, CrowdStrike, or similar).
- Experience with deployment tools such as AutoPilot and MDT.
- Knowledge of IT infrastructure (servers, storage, networking, cloud).
- Proficiency with video conferencing platforms (Teams, Zoom, etc.).
- Excellent communication and problem-solving skills.
- A proactive mindset with a strong eagerness to learn.
Preferred Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Exposure to enterprise-level IT environments.
Why NES Fircroft?
- Competitive Salary & Benefits – Including medical insurance and wellness perks.
- Work-Life Balance – Collaborative and supportive environment.
- Career Growth – Opportunities to grow within a global organization.
- Innovative Culture – Work with modern tools and technologies.
- Fun & Inclusive Workplace – Team events, celebrations, and recognition programs.
- Leave Policy – Generous leave including birthday leave and public holidays.
- Dynamic Work Environment – Be part of a fast-paced and engaging team.
WHO ARE WE:
NES Fircroft isnt your typical recruitment agency. Were a global leader in engineering workforce solutions, connecting top talent with industry-leading companies. We believe in innovation, growth, and making work enjoyable along the way!
NES Fircroft – Empowering with energy
