Operations & Client Coordination Executive
Company: Nextstep Solutions
Location: Bangalore (Office-Based)
Job Type: Full-time
About Us
Nextstep Solutions is a leading provider of CCTV and networking, and electronic security system solutions, delivering installation, maintenance, and project support to corporate clients across India. We are looking for a proactive and organized Operations & Client Coordination Executive to join our growing team.
Job Responsibilities
- Coordinate PAN India CCTV, attendence system and other electronic products installation and service activities.
- Handle client communication and provide regular project and service updates.
- Coordinate with field engineers, vendors, and suppliers for timely execution.
- Assign and monitor service calls until successful closure.
- Prepare quotations, work orders, purchase orders, and maintain project documentation.
- Follow up with clients for approvals, scheduling, and service completion.
- Maintain MIS reports, service records, and project trackers.
- Coordinate internally with Sales, Technical, and Accounts teams.
- Ensure timely response to customer requests and SLA compliance.
Requirements
- Bachelor's degree in any discipline.
- 2–5 years of experience in Operations, Service Coordination, Client Coordination, or Project Coordination.
- Experience in CCTV, Networking, attendance system is preferred.
- Strong communication and customer handling skills.
- Good knowledge of MS Excel, MS Word, Outlook, and email communication.
- Ability to multitask, prioritize work, and coordinate with multiple stakeholders.
Preferred Skills
- Vendor Coordination
- Client Relationship Management
- Service Scheduling
- Documentation & Reporting
- Quotation Preparation
- Project Coordination
- Team Collaboration
Salary
₹20,000 to 30,000 rupees per month (Based on experience and skills)
Benefits
- Career growth opportunities
- Exposure to PAN India corporate projects
- Friendly and collaborative work environment
Location: Bangalore
Work Schedule: Monday to Saturday (Day Shift)
Apply if you have experience in operations, client coordination, service coordination, vendor management, or project coordination within the CCTV, networking, attendance system, or related industries.
Pay: Up to ₹30,000.00 per month
Work Location: In person
