Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow Customer Service Management (CSM)
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components and applications. The role requires engaging in coding activities, refining existing functionalities, and collaborating within an agile environment to ensure the delivery of scalable and efficient software products that meet unique business requirements. Continuous improvement and adaptation to evolving project needs are integral parts of the daily workflow, fostering innovation and responsiveness to client demands.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand project requirements and translate them into technical solutions.
- Maintain and improve existing software components to enhance performance and reliability.
- Document development processes and solutions to support knowledge sharing and future maintenance.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM).
- Experience with scripting and customization within the ServiceNow platform to tailor solutions according to business needs.
- Strong understanding of software development life cycle and agile methodologies.
- Ability to troubleshoot and resolve technical issues efficiently to maintain system stability.
- Familiarity with integration techniques and APIs to connect ServiceNow with other enterprise systems.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow Customer Service Management (CSM).
- This position is based at our Indore office.
- A 15 years full time education is required.
