Greetings from CADD CENTRE Tirunelveli New Bus Stand(Hiring Tirunelveli Employees only)
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.
RESPONSIBILITIES:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention. Planning and standardization of service delivery.
- Possessing excellent product knowledge to enhance customer support.
- Creating a WOW experience for customers
- Monitoring the work of individual representatives and of the team.
- Maintaining a pleasant working environment for your team.
REQUIREMENTS:
- A bachelor’s degree in administration or a related field.
- Minimum 1 years of experience.
- Candidate must have two wheeler and should know driving.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of Customer Relationship Management systems.
- Computer skills.
- Managing Social Media Platforms
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹10,0000.00 - ₹15,0000.00 per year
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Flexible schedule
- Leave encashment
Schedule:
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
Education:
Experience:
Language:
*Speak with the employer* +91 8903636432
Job Types: Full-time, Permanent, Fresher
Pay: ₹100,000.00 - ₹150,000.00 per year
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Education:
Work Location: In person
